Shipping & Returns
Shipping
Please contact arecibooptical@gmail.com if you have any problems with your purchase.
- Arecibo Optical ships to US and Puerto Rico.
- Orders to Puerto Rico and the United States will ship via USPS. Arecibo Optical will cover processing, new shipping and handling fees. Please allow up to 2-4 days for processing and shipping, and 2-4 days for delivery of items.
- International orders will be sent via Fedex or DHL with shipping costs of $20.00 USD charged to the customer.
- Return shipping costs are covered by the customer.
Please contact arecibooptical@gmail.com if you have any problems with your purchase.
- You may return items for exchange or store credit.
- To be eligible for return, please email within two weeks upon arrival of items. Items won't be accepted after two weeks of delivery.
- All items purchased on sale are final and cannot be returned.
- We'll offer exchanges upon careful inspection of the items. This means, we'll issue store credit or exchange only if items are unused and still intact. Package must include all eyewear items, box, etc.
- The return shipping costs will be invoiced to the customer. If there are any signs of wear or damage, we'll invoice for additional shipping costs and resend your order.
- If customer has received an incorrect order we'll review the order and re-ship the correct items.